Need a part?
Missing or defective part:
It may happen that a part is missing or defective in the packaging. Super annoying of course, but luckily we can always send you a new part.
What do we need from you?
- State your order number (#SA……)
- State the part number of the part (see installation manual)
- Photo(s) of the part and label on the package
Fill in the contact form below:
claim
Warranty
A problem or defective product
Is the product defective and you can no longer enjoy your purchase? Don't worry, we will solve this for you! Our products have a standard 2 year warranty.
What do we need from you?
- State your order number (#SA……)
- Describe the defect in as much detail as possible
- If necessary, state the part number of the part (see installation manual)
- Photo(s) of the defect
Fill out the claim form below:
claim
Contact us
Contact:
by phone
- Monday to Friday from 09.00:18.00 am to XNUMX:XNUMX pm
- Saturday from 09.00am to 15.00pm
- Phone: +31 85 112 4305
By email:
- 24 / 7
- Email Address: info@sasastore.nl
Address:
Van Konijnenburgweg 44B / 3
4612 PL, Bergen op Zoom
The Netherlands
Something from the heart? ♥
Very nice help. We were able to take the roots sofa / lounge bed / bed right away. Assembling was no problem with clear instructions and a video on YouTube. We are very happy with it!
Yvon Brand
12/04/2021
Very satisfied. Ordered Tatami and traditional futon both delivered within 7 days on Sunday. Only received notice the night before. But surprised that the futon was also included, which was not in stock.
Sven S
28/03/2021
Outstanding service. During corona, the employee stayed at a distance and the package was neatly delivered to home. Highly recommended for anyone who wants to order furniture online during this difficult period!
martin dalhuijsen
25/03/2021
Fast service, Super Quick Delivery, Notification Previous to Delivery, Professionalism of the Delivery Staff, Furniture Super High Quality and Easy to Assemble.
Luis Sampaio
24/03/2021
Fast and correct service. Thank you !
Ann Galland
22/03/2021
The sofa is beautiful (color/quality fabric) and easy to assemble. Two minuses are 1. I didn't realize that it came so close to the ground and 2. the bottom cushion is not well finished. That second point can be solved by turning the bottom cushion over.
Peter Pelzer
15/03/2021
