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Need a part?

Missing or defective part:

It may happen that a part is missing or defective in the packaging. Super annoying of course, but luckily we can always send you a new part.

What do we need from you?

  • State your order number (#SA……)
  • State the part number of the part (see installation manual)
  • Photo(s) of the part and label on the package

Fill in the contact form below:

claim

  • Max. file size: 256 MB.
  • Max. file size: 256 MB.
  • Max. file size: 256 MB.

 

Warranty

A problem or defective product

Is the product defective and you can no longer enjoy your purchase? Don't worry, we will solve this for you! Our products have a standard 2 year warranty.

What do we need from you?

  • State your order number (#SA……)
  • Describe the defect in as much detail as possible
  • If necessary, state the part number of the part (see installation manual)
  • Photo(s) of the defect

 

Fill out the claim form below:

claim

  • Max. file size: 256 MB.
  • Max. file size: 256 MB.
  • Max. file size: 256 MB.

 

 

Contact us

  • This field is intended for validation purposes and should not be changed.

Opening hours

Customer service:

Showroom:

  • Wednesday – 10.00am to 17.00pm
  • Thursday – 10.00am to 17.00pm
  • Friday - By appointment only
  • Saturday – 10.00am to 14.00pm

Office Address

Winding road 25
4613 BR, Bergen op Zoom
The Netherlands

Something from the heart?

Complaint form