Shop wisely, think twice!
Annually, about 30% of all online purchases in the Netherlands are returned. Ordering something and returning it seems very harmless, but it is extremely harmful to the environment. This not only concerns CO2 emissions for transport, but also, for example, extra waste from packaging materials or the destruction of products that have become unusable. This is all a shame, the entire production process and the environmental impact of it will all have been for nothing.
Tip from Sasa
Before you make a purchase, it is useful to read all product information carefully. Information such as dimensions and the materials used can usually be found in the description. Also keep in mind that a fabric color in a photo always looks different than in real life. Do you want to be sure that you order the right color? Then ask via the website for the free fabric samples at. If you are in doubt about something or if you cannot find the answer on our website, please call or email us for appropriate advice.
Of course you are also very welcome in our showroom to view the quality or color of the products.
What a pity that you want to cancel your order! Of course this is no problem at all. Cancellation is only possible if your order has not yet been offered for delivery. We would also like to hear why you want to cancel your order.
Mention always it order number upon cancellation.
Return & Cancel
We are sorry that you want to return your order! You can return up to 30 days after delivery. Exception applies to single futon bed mattresses. These may be returned within 24 hours of delivery.
Terms & conditions
- Item is stain and damage free
- Item must be returned in original packaging
- Return costs for items up to €250 (€39.99)
- Return costs for items above €250 (€69.99)
- Return costs for FEYDOM or SOFTLINE (€249.99)
You can submit the return request below.
Mention always it order number with the return request.