Shop wisely, think twice!

Every year, more than 30% of all online purchases in the Netherlands and Belgium are returned. Ordering something and returning it seems very innocent, but it is extremely harmful to the environment. This not only concerns CO2 emissions for transport, but also, for example, additional waste from packaging materials or the destruction of products that have become unusable. This is all a shame, the entire production process and its environmental burden will all have been for nothing.

Tip from Sasa

Before you make a purchase, it is useful to read all product information carefully. Information such as dimensions and the materials used can usually be found in the description. Also keep in mind that a fabric color in a photo always looks different than in real life. Do you want to be sure that you order the right color? Then ask via the website for the free fabric samples at. If you are in doubt about something or if you cannot find the answer on our website, please call or email us for appropriate advice.

Of course you are also very welcome in our showroom to view the quality or color of the products.

I want to cancel my order

What a pity that you want to cancel your order! Of course this is no problem at all. Cancellation is only possible if your order has not yet been offered for delivery. We would also like to hear why you want to cancel your order.

Mention always it order number upon cancellation.

Return & Cancel

I want to return my order

We are sorry that you want to return your order! You can return up to 30 days after delivery.

CAUTION: Exception applies for loose bed futon mattresses.

Standard terms and conditions:

Item is stain and damage free
Pack the item back in the original packaging
Return costs for items up to €999 (€39.99)
Return costs for items above €999 (€69.99)
Return costs all Feydom sofas €99,99
Back Outside NL & BE return costs are at your own expense

Futon mattress terms and conditions:

For returns within 24 hours:

When a mattress has been slept on, become cleaning costs charged. Depending on use, contamination or damage, €49,99 and can amount to € 149, -.

After 24 hours

Cleaning costs Dealer standard charged. These start from € 99, - and can amount to € 199, -, depending on the condition of the mattress.

You can submit the return request below.

Mention always it order number with the return request.